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1. Warranty Coverage:
- Duration: Fusion Fans products are covered by a 2-year warranty from the date of purchase.
- Coverage: This warranty covers defects in materials and workmanship under normal use. It includes repair or replacement of the product at our discretion.
2. Exclusions from Warranty:
The warranty does not cover:
- Damage caused by misuse, neglect, or accidents.
- Normal wear and tear, including cosmetic damage.
- Unauthorized modifications or repairs.
- Products purchased from unauthorized retailers.
3. Filing a Warranty Claim:
- To be eligible for a warranty claim, you must provide proof of purchase (receipt or order confirmation).
- Contact our Customer Support Team at [+923254677446] within the warranty period.
- Provide your order number, a description of the issue, and photos if applicable.
- Our team will guide you through the warranty claim process.
4. Shipping Costs:
- Upon receiving your claim, we will evaluate the issue.
- If the claim is approved, we will either repair the product or send you a replacement, depending on the nature of the defect.
- If your warranty claim is approved, we will cover the shipping costs for sending the repaired or replacement item back to you.
- However, you will be responsible for the shipping costs associated with returning the defective product to us.
5. Warranty Limitations:
- This warranty is limited to the original purchaser and is not transferable.
Our liability is limited to the repair or replacement of the product, and we are not responsible for any incidental or consequential damages.
6. Changes to This Warranty Policy:
- Fusion Fans reserves the right to modify this warranty claim policy at any time. Any changes will be posted on this page with an updated effective date.
7. Contact Us:
For any questions regarding this warranty claim policy or to file a warranty claim, please contact us at:
Email: fusionfans@gmail.com
Phone: +923254677446
This warranty claim policy provides clear guidelines to ensure your satisfaction with Fusion Fans products. For any legal considerations, please consult a legal professional to ensure compliance with applicable laws.